NAG online publications

NAG publishes and updates a number of best practice guidelines. The following publications are available free as downloads.

NAG Servicing Guidelines for public libraries have recently been updated and the 2016 edition is available here:

NAG Servicing Guidelines – best practice for public libraries

In addition, in consultation with service users and providers, NAG has also produced new equivalent Servicing Guidelines for Academic Libraries:

NAG Servicing Guidelines – best practice for academic libraries

The implementation of NAG Servicing Guidelines was also discussed in a paper by Eric Jackson at #NAGcd9 Seminar in November 2018 and a write up of this paper is available here.

NAG has also commissioned the following RFID update from Mick Fortune in conjunction with BIC available as a download here:

A Librarian’s Guide to RFID Procurement

In addition, NAG is hosting the MLA guidance on the management of controversial material in public libraries

This was commissioned by the government, and published by the MLA in 2008, with CILIP’s  close involvement in its development and dissemination.

The previous editions of the Servicing Guidelines are still available to download here:

Other NAG publications

  • Template for a Model Collection Development Policy for Public Libraries
  • Tendering for RFID Systems

These are available free to NAG members only  (NAG members please log in to read these).

When logging in, please use the letters NAG followed by your membership number. If you have trouble logging in, please contact the NAG office at

To join NAG and obtain these and other benefits, please complete the membership form