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Virtual Event

Using merchandising to improve performance

July 8 @ 11:00 am - 12:00 pm

Virtual Event

Event Details

Using merchandising to improve performance

Rachel Van Riel, Director of Opening the Book
Thursday 8th July 2021, 11:00-12:00

Acquiring good stock is just the first stage of the process – to get books into customers’ hands means merchandising your shelves to maximize their performance. Rachel Van Riel will talk about techniques, pitfalls and the changes needed in staff routines to help customers find fresh discoveries. Adult-non-fiction may be trending downwards in many libraries, but a Canadian library Rachel worked with achieved 44% out on loan at any one time. That’s how skilled merchandising can transform a library’s performance.

Rachel Van Riel is Director of Opening the Book, the library design and training company. She has designed and installed public, school and academic libraries and provided merchandising training to libraries in the UK, Ireland, Canada, Australia, the US and many European countries.

This webinar is free and open to everyone; we hope it will interest both people working in public libraries and also staff aiming to promote browsing collections for health and wellbeing in academic settings as well.  A recording of the presentation will be available after the event in the Learn section of our website.

Please login to the NAG website if you already have an account before booking your ticket to enable the fields to autofill and speed up your booking.  Once NAG staff have checked your booking you will receive an email ticket with a Zoom link.  Each attendee needs a separate Zoom ticket however you can book multiple tickets from one account if you wish.


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