Meet the Team

Jennie Hillyard

NAG Development Manager

Jennie has been retitled Development Manager as NAG works to put in place our business plan and development for the future.  She is the first point of contact for our members.  She works part time for NAG (mainly on Mondays) and for the remainder of her week Jennie is the Library and Archives Manager for The Common Room.  As part of her role, she catalogues a wide variety of materials, and it has been involved with selecting and implementing Koha. She is also responsible for managing a team of volunteers and planning their project work.

NAG also employs Christine Hall as our Financial Administrator.

Laura Davison

Deputy Treasurer, Member Support Team

Laura Davison is Acquisitions Librarian at Queen Mary, University of London where she manages the Library’s portfolio of purchased resources, liaising closely with both suppliers and stakeholders across the university to ensure that collections meet the academic needs of students, researchers and academics. Laura began her career as a public library Saturday assistant and has worked for over 20 years in College and Higher Education Libraries, including most recently as Content Acquisitions Lead at the University of Surrey. Laura is particularly interested in streamlining and automating acquisitions workflows and working with suppliers on systems integrations.

Jeff Miller

Member Support Team lead

Jeff joined the University of Huddersfield in 2018 as Acquisitions Team Leader, having had a long background in Bookselling, including running shops at the Institute of Education, on the high street and as a private rare book dealer.  Bringing a strong commercial eye to the role, he set about reviewing every process and procedure, maximising efficiency within both budgets and working practice.

A strong believer in marginal gains, he continues to analyse data to identify patterns and trends, challenge perceptions and provide accurate and informative reports to Librarians, whilst always looking for new opportunities without compromising quality of service to both students and academics alike.

Elle Lund

Editor, Taking Stock, Increasing Impact Team

Eleanor (Elle) is the Library Management Systems Administrator at the University of Exeter. A Cumbrian fish out of water in Devon, she is passionate about wellbeing, environmental sustainability, and inclusion. Since 2022 she has been the co-editor of our journal Taking Stock.

Jo Adams-Lingwood

NAG Committee - Content Creation Team

Jo Adams-Lingwood is an Assistant Librarian in the Acquisitions team at London School of Economics Library. Jo manages the team in working to provide content for both teaching and research, which includes print and eBook purchasing, digitisation of chapter extracts, and operating the inter-library loan service.

Jo joined LSE in this role in 2017, and he has been working in academic libraries since 2009. Jo graduated from the MA in Library and Information Science at UCL in 2012 and moved from supervising front-line enquiries to an acquisitions role in 2014.

Jo’s Master dissertation was focussed on comparing the Universal library as conceived by Borges and Otlet in understand how people navigate vast knowledge repositories and how the library can be understood as systems of interactions rather than just a physical location. Jo has since drawn on and
applied this theoretical approach in acquisitions work, particularly inter-library lending.

Jo has become expert in using the Alma LMS and related Ex Libris products, and works closely on this with the #metadata and systems librarians to make best use of the system’s functionality. Jo is also skilled in gathering and analysing data on usage trends and other metrics to predict demand and applying this to manage workloads and anticipate the library user’s needs.

Jack Reid

NAG Treasurer - Content Creation Team

Jack is currently Content and Discovery Manager at Middlesex University, where he leads the strategic development of content and discovery services. His work focuses on service planning, operational efficiency, procurement compliance, supplier management, and ensuring library resources and systems deliver maximum value to the institution.

Coming from a background in teaching, Jack moved into higher education libraries in 2016 and has held content and discovery roles at the University of East London and Cranfield University, with a focus on operational excellence, service development, and change management.

He has a particular interest in workflow improvement, systems integration, and the use of automation and APIs to enhance efficiency and service delivery, alongside a strong professional interest in procurement practice and legislation. Jack is an active member of several regional groups and consortia, contributing to sector-wide discussions on licensing and purchasing practices.

Colette Townend

NAG Committee

Lambeth Libraries

Marie Moss

NAG Committee - Increasing Impact Team

Marie is the Library Sales Specialist at Kortext, where she works with universities across the UK and Ireland to support resource acquisition strategies, access models, and digital content provision. She joined Kortext in April 2025, bringing over a decade of experience across higher education, publishing, and edtech.
Previously at Clarivate, Marie managed relationships with universities across London and the South of England, delivering tailored solutions in scholarly workflows, content management, and data-driven decision making. She has also worked with Cengage and in earlier roles at Kortext, focusing on digital adoption, student engagement, and e-resource implementation. As a member of the National Acquisitions Group Executive Committee, Marie contributes to national discussions on procurement, licensing, and supplier relations along with being part of a number of working groups.

Phil Barraclough

NAG Committee - Increasing Impact Team

Phil is the University of Exeter’s Library Data Analyst. Sitting within the Content and Discovery Team, he also manages the Library’s e-textbook acquisitions workflow. Phil has been passionate about reading list content delivery and e-book acquisitions, licensing, accessibility, and usability ever since his graduate traineeship at Manchester Metropolitan University. Whilst continuing to take an active interest in these areas and supporting librarians responsible for them at Exeter, Phil is currently working to foster a culture of data-driven decision making within the library and is moving into the realm of library performance management. By analysing e-book packages and e-textbook usage, Phil aims to support colleagues in obtaining marginal gains from their bulk purchases and make informed purchasing decisions. Phil is also leading the library’s efforts to integrate library e-resource usage data into learning analytics platforms in an ethical and student-focussed manner.

Yeser Street

NAG Committee - Increasing Impact Team Chair

Yesh is the Content Specialist for Acquisitions at the University of Westminster, supervising the interlibrary loans and acquisitions team, acquiring both physical stock and digital content for the library collections and supporting the wider library team with collection development and acquisition decisions.

Kerry Hadaway

NAG Committee - Partnerships Team

Kerry is the Collections Acquisitions Manager at the University of Southampton with over 25 years experience of working in acquisitions and discovery. She manages a team who acquire print and online resources that support reading lists and collection development. In addition to this she has responsibility for the subscriptions portfolio and the Inter-Library loans service.

Kerry is particularly interested in ensuring that acquisitions offer the best value for money and that users have a positive discovery experience.

Andrew Knight

Chair, Content Creation Team

Andrew is currently Head of Content & Discovery at Imperial College, where he has worked since May 2020. His job is to provide strategic direction and oversight for subscriptions, systems, acquisitions, metadata and document delivery teams across seven campus libraries. As part of the library leadership team he helps to design, manage and deliver the strategic vision of Imperial’s library services, and is responsible for the library’s resources budget, negotiations, and technical development strategies.

A frequent speaker and presenter, Andrew has worked in HE libraries since 2012 following careers in architecture and education. He sits on a number of national, regional and consortia groups and bodies, and has a particular interest in open educational resources, supplier relationships and library spaces.

Outside of work I am normally to be found playing gigs with my band in the pubs of southwest London, playing cricket and hockey with varying levels of success, or riding my moped. Originally from East London I live with my partner, daughter and three weird cats in Epsom.

Emily Davis

NAG Committee - Content Creation Team

Emily Davis is Library Specialist for Stock and Resources at Solihull Libraries. Her role encompasses purchasing for both physical and digital stock and overseeing acquisitions for the borough’s 13 libraries and Home Library Service. She manages both the bibliographic and transit teams and supports colleagues in other areas of the service including those working with priority groups, digital resources, heritage and local studies and reader development.

Prior to joining Solihull Libraries in 2022, Emily began her library career as a library assistant at Warwickshire Libraries, becoming a Senior Library Assistant then Library and Information Advisor. In 2020, she earned her Masters in Library and Information Studies from Aberystwyth University, writing her dissertation on the accessibility of LGBTQ+ resources via public library catalogues and gained the role of Reader Development Librarian at Warwickshire Libraries.

Sue Price-Jones

NAG Committee - Increasing Impact Team

Sue is the Senior Library Assistant for Warwickshire Libraries Stock Services team. She joined as a Library Assistant, and subsequently specialised in stock and acquisitions. Supervising a team of Library Assistants, her main focus is the acquisition of physical and virtual stock, EDI, inter-library loans, and reading groups. Sue is currently working towards her Masters in Information and Library Studies at Aberystwyth University, having in a previous life formally trained and worked as an Architect. Books won!

Sunil Varma

NAG Committee

Star Books

Louise Smith

NAG Committee - Member Support Team

Louise is the Library Manager for Content and Acquisitions at BPP University. She manages BPP’s electronic and print resources nationally, alongside overseeing its Birmingham campus library.

She started her career at Guardian Newspapers Ltd in 2005, joining BPP Leeds as an Information Assistant a year later. She moved to Birmingham to manage BPP’s library there in 2012.

Zoë Hurley

NAG Committee - Member Support Team

Zoë is currently Bibliographic Services Librarian at the University of Bath, responsible for the Acquisitions, Reading List, and Copy and Print teams. Before this, she was part-time Acquisitions Librarian at the same institution- although she has an extensive background working in academic libraries and developing HE student support services since 1995, 2013 was the first time she entered the realm of Acquisitions, and found NAG incredibly helpful during her transition to the new area.

She is particularly interested in people management and development, change management, and the equitable sharing of/enabling access to information and resources. E-textbooks are currently the bane of her (working) life.

Kerry Hutchings

NAG Committee - Content Creation Team

Kerry has worked for Staffordshire Libraries for over 18 years. She is currently the Interim Libraries Development Manager and is responsible for the Libraries Development Team.

Her role oversees the development of the library service and acquisitions. She also manages the digital service and library data collection.

She has two grown up sons, and a very enthusiastic kitten called Poppy. She enjoys hiking with her husband and has summited over 400 mountains across England, Wales and Scotland

Katie Ponting

NAG Committee - Member Support Team

Katie is Service Development Specialist: Stock and Reader Development for Manchester Libraries. She has over 15 year’s experience in libraries, and has worked across a number of different sectors, joining the team at Manchester in 2024. Her team are responsible for the acquisition, cataloguing and management of stock for the borough’s branch libraries and Home Library Service and for leading on reader development initiatives. Her professional interests include coaching, data-driven decision making, workflow improvements, collection development and user experience.

Katie is passionate about books and reading and is part of the volunteer committee for the Huddersfield Literature Festival.

Alison Harland

NAG Committee - Content Creation Team

Alison Harland is Children’s Service Development Manager for Idea Stores, Tower Hamlets, having moved to London in 2023 after 19 years working for Leeds Libraries.
Her current role is overseeing the offer for 0-19 year olds in Idea Stores (Tower Hamlets Libraries). She is a member of ASCEL and attends the regular London meetings.
Alison specialised in stock and reader development from being a community librarian and was responsible for stock purchasing (physical and digital) and stock management for the 34 libraries in Leeds, working closely with suppliers and Collection HQ. An experienced manager, she has previously led a team delivering many aspects of the public library offer; stock and reader development, health and wellbeing, children and young people, schools library service and event programming.
Alison recognises the importance of partnership working to public libraries and has delivered many partnership projects including Collections in Verse (an ACE funded British Library, Poet in the City and Public library project), Leeds Lit Fest and the Eulogy Project (partnering with the Jamaica Society, Leeds).
Alison has been a previous member of the NAG Executive committee and served as Chair from 2017 – 2020.

Garry Barber

NAG Committee - Impact Team

Garry is the Regional Account Manager for Browns Books, supporting libraries and academic institutions in developing and maintaining their print and digital collections. In addition to account management, Garry provides technical support for both VLeBooks and integrations with Library Management Systems, ensuring seamless access and a positive experience for customers. With a strong commitment to service and collaboration, Garry works closely with library teams to deliver tailored solutions that meet their resource and accessibility needs.

Heath Newland

NAG Committee

Heath has worked at Askews for over ten years as the buyer for Adult Non-Fiction. Before that he worked in book retail for a decade, as a manager of various Waterstones around the country.