March 9, 2011

This event took place on Wednesday 6th April 2011, Aston University.

With the pressure on to make savings, improving backroom efficiency while continuing to improve the customer experience is more pertinent than ever before. Working with neighbouring authorities is not new, and indeed a number of library services have been sharing some of their bibliographical and wider functions for a number of years with great success.

NAG is delighted that several practitioners from successful partnerships and consortia have agreed to share their experiences with us.

Why attend:

  • Hear how working with other library authorities is helping drive value and improved customer service.
  • Learn about the different business models in place and evolving
  • Ask questions of the experts and take part in the discussion
  • Network with other delegates, all facing the same challenges

Confirmed speakers include:

  • Jennifer Cox – Stock Services Unit Manager, London Borough of Bromley
  • Carol Gold – Somerset – Manager of Foursite Bibliographical Services
  • Zoe Albright – SELMS Consortium Business Manager
  • Janet Wood – Head of Service Stockport Libraries, Advice and Information

The seminar took place on Wednesday 6th April at Aston University, from 9.45 to 16.00

The cost was £125 for NAG members, £175 for non-members (a reduction on last year’s prices!)

The presentations are available to NAG members only.

If you are a member, please log in if you haven’t already done so, and view the papers here

If you have trouble logging in, please contact the NAG office at

If you attended the seminar but are not a NAG member, please e-mail the NAG office at and we will e-mail the papers to you.

If you would like to find out more about NAG, please take a look at the rest of our website. You can join us here

If you have any questions about this or any other NAG events, past or present, please contact the NAG office at or phone us on 01924 383010, we’ll be delighted to help you.